Build something bigger than your career
as Systems Manager - Salesforce & AI-Driven GTM Engineering
Systems Manager - Salesforce & AI-Driven GTM Engineering
Do you bring deep, hands-on Salesforce engineering experience and the ability to turn sales and marketing needs into technical solutions? Can you help business teams make better technology decisions while evaluating how AI can support go-to-market work?
If this sounds like you and you are driven by purpose, join the SOPHiA GENETICS IT Services Team as a Systems Manager for Salesforce and AI-Driven GTM Engineering and enable us to make a positive impact on the outcomes for cancer and rare disease patients worldwide.
Enjoy the flexibility of a hybrid work schedule allowing 2 days PW home working, collaborating closely with colleagues in our Rolle or Bidart corporate office.
Our Mission
We believe there is a smarter, more data-driven way to make decisions in healthcare and our cloud-native AI powered SOPHiA DDM Platform makes that vision a reality on a daily basis. You will have direct input to our mission to democratize data-driven medicine for the ultimate benefit of cancer and rare disease patients across the globe.
Your Mission
Reporting to the Head of Corporate IT, you'll be the technical product owner, architect and builder for Salesforce and the commercial systems supporting Sales, Marketing, Customer Success and Customer Support. This is a hands-on domain ownership role: you'll design the systems and write the code. Around 50% of your time will focus on engineering and systems and integration architecture, with the other 50% on business partnering, process analysis and simplification, master data management, and collaboration with analysts and commercial team leads. You'll help teams challenge proposed solutions and make technical decisions where there may not be an established approach.
The value you add
- Build high-impact Salesforce solutions yourself using Apex, Lightning Web Components, SOQL and Flows, with configuration across Sales Cloud, CPQ and Marketing Cloud. Own integrations and end-to-end data architecture connecting 6sense, Salesforce Marketing Cloud, Clari, Salesforce CPQ, Sales Cloud and support workflows with downstream finance/ERP systems for bookings and revenue recognition.
- Support Opportunity-to-Order transformation by re-engineering CPQ, contract lifecycle management, approvals and ERP integration. Partner with Sales, Marketing, Support, Deal Desk and Finance to simplify processes, from signal-based lead routing to hybrid subscription and consumption-based quoting.
- Use AI coding tools to write, test, review and ship code, and apply LLMs and automation to internal business problems while maintaining release discipline, automated testing and SOX controls. Evaluate emerging AI tools for sales and marketing use cases, including market research and search engine optimization.
- Improve Salesforce utilization and total cost of ownership, optimizing systems and reducing reliance on expensive external delivery. Assess suppliers, proposed products and platform changes for technical suitability and business value.
- Drive adoption of the tools you build and measure their impact on seller, marketer and support velocity, automation, data quality and system reliability. Communicate technical trade-offs clearly and advise stakeholders rather than simply implementing requests.
Requirements
We know that every background is different, but to be best set for success we see you bringing:
- 5+ years in hands-on Salesforce development, systems architecture or GTM engineering, designing and shipping solutions using Apex, LWC, Flows and APIs.
- Deep knowledge of Sales Cloud and Salesforce CPQ, including complex rules and approvals, and how CRM/CPQ decisions affect billing, invoicing and finance.
- Experience using AI coding tools across the development lifecycle and deploying LLMs and automation to solve internal business problems. Claude Code is preferred; Cursor or Copilot experience is also relevant.
- The ability to diagnose commercial workflow problems, challenge requirements and explain technical trade-offs, combining business partnership with hands-on delivery and rapid learning.
- A track record of measurable improvements in automation, efficiency, data quality and reliability, balancing business needs with delivery and ownership costs.
Helpful, but not required: experience with Marketing Cloud, 6sense, Clari, ERP integrations, consumption-based pricing or SOX/ITGC controls; Salesforce certifications; or experience in HealthTech, Life Sciences or another regulated environment. These are also areas you can learn on the job.
Benefits
You will be joining an organization with the patient at the heart of every decision and action, driven by purpose as we pursue exponential growth.
For more information about our Benefits, Virtues, The Recruitment Process, our AI guide and stories from our team about what it's like to work at SOPHiA, view the full posting on our careers page.
Location: Rolle or Bidart - Hybrid (3 Days PW in office)
Contract: Permanent
Switzerland
Sickness and accident coverage through Helsana
Meal vouchers at 90CHF per month with our partner cafeteria
Free parking in an easy to access location
A fun and engaging work environment, with rest & entertainment space, full stocked free coffee machine and free fruit
A volunteer-led Social Committee that helps improve daily life at SOPHiA GENETICS and fosters team connections.
As our global HQ, you’ll have direct interaction and exposure to senior leadership and our executive team locally
United States
Outstanding Medical (with Telemedicine), Dental, and Vision Plan with 90% employer contributions.
Life and AD&D company provided
Company 4% match 401K contributions
Company-paid short and long-term disability insurance
20 Days PTO (Increasing to 25 with Tenure), 5 sick days and 14 public holidays recognised
FSA commuter benefits
Supplemental employee insurance options are available for accident, critical Illness, hospital and legal
Voluntary pet, auto and home insurance options
Employer Assistance Program free for all employees
France
Forfait-Jour working types (With 8-12 RTT Days)
Health benefits for you and your family covered by 80% employer contributions
Life insurance and pensions contribution
SWILE meal vouchers and home office allowances
25 days vacation (Increasing to 30 with tenure)
Additional voluntary benefits including sports allowance, onsite sports classes, language courses, birth book and bank partnerships.
A comprehensive ESG framework, reflecting our ongoing commitment to making a positive impact on the environment, our people, and the communities we serve
Around the world
Chennai to California, Queensland to Quebec. We have a global reach, with colleagues working across 28 countries.
Benefits vary by country and by employment model (direct employment or local employment partner)
They always meet local requirements, and often include our global standards
Whether you're in one of our core office locations, or elsewhere around the world, you're part of one global team.
Your Talent Partner can share more details for your location
Like the strands of DNA itself, SOPHiA GENETICS and the team are deeply interconnected and reliant on each other to deliver. There are common threads across the team. Things that bind us together. We are Relentlessly Curious; Resiliently Nimble and Fearlessly Adventurous
At SOPHiA GENETICS we established our 7 Virtues to clarify how our principles show up each day through action. We Decide; We Do; We Collaborate; We Innovate; We Empower; We Adapt and We Learn.
At the centre of our Virtues is our Mantra, We Care, which provides a constant reminder of the compassionate, benevolent, and hopeful nature of our mission and how it should be threaded through each of our Virtues and everything we do.
Suitably qualified candidates will be invited through an interview and screening process where you will speak with members of our Talent Acquisition Team, the hiring leader alongside key colleagues and stakeholders from across the business. If you need additional support for accessibility, please contact our TA team for assistance.
You can learn about the full hiring journey by clicking here.
We use the power of AI to help our partners make decisions. We support using AI in the recruitment journey, if it's used transparently and responsibly. If you’re utilizing AI in your search and application process, why not use some of these prompts, or read our AI guide here.
‘What impact can I expect to have on the world by working at SOPHiA GENETICS?’
‘I have an interview with SOPHiA GENETICS. What should I know before I meet with them?’
‘I am a *job title* - What can SOPHiA GENETICS offer my career?’
If you need additional support or accomodations for accesibility during your application, or further into your recruitment journey, please contact our TA team for assistance on recruitment@sophiagenetics.com
We appreciate the value external partners can bring, but we operate a direct-hiring model and we are not looking to utilize agency support at this time. All hiring is controlled by Talent Acquisition, potential partners should liaise through TA and not our hiring teams please.
